Privacy Policy — StoreKare

1. Information We Collect

We collect information you provide directly (account details, contact information) and information from your connected Shopify stores (store configuration, products, orders as needed for monitoring).

2. How We Use Information

We use your information to provide the StoreKare service, including monitoring your stores, detecting issues, applying fixes, and creating content. We also use information to improve our service and communicate with you.

3. Shopify Store Data

We access your Shopify store via OAuth with the permissions you approve. We store configuration snapshots for drift detection and issue tracking. We do not sell your store data to third parties.

4. Data Security

We implement appropriate security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

5. Data Retention

We retain your data for as long as your account is active. After account deletion, we retain data for a limited period for legal and operational purposes, then delete it.

6. Third-Party Services

We use third-party services for payment processing (Stripe), authentication, and infrastructure. These services have their own privacy policies.

7. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

8. Your Rights

You have the right to access, correct, or delete your personal data. You can also disconnect your Shopify stores at any time. Contact us to exercise these rights.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at [email protected]